Limited Warranty & Limitation of Liability

Each Neuron product (not including software*) is warranted to be free from defects in material and workmanship under normal use and service. The warranty period is one year and begins on the date of shipment. Parts, product repairs and services are warranted for 90 days. This warranty extends only to the original buyer or end-user customer of a Neuron reseller, and does not apply to fuses, disposable batteries or to any product which, in Neuron’s opinion, has been misused, altered, neglected or damaged by accident or abnormal conditions of operation or handling.

Neuron resellers shall extend this warranty on new products to end-user customers only and have no authority to extend a greater or different warranty on behalf of Neuron.

Neuron’s warranty obligation is limited, at Neuron’s option, to repair or replace the product or refund the purchase price.

To obtain warranty service, contact Neuron for a return authorization then ship the product to Neuron with a description of the problem, postage and insurance prepaid (FOB Destination). Neuron assumes no risk for damage in transit. Following warranty repair, the product will be returned to the buyer, transportation prepaid. If Neuron determines that misuse, alteration, accident or abnormal condition of operation or handling caused the failure, Neuron will provide an estimate of repair costs and obtain authorization before commencing the work. Following repair, the product will be returned to the buyer transportation prepaid and the buyer will be billed for the repair and return transportation charges.

THIS WARRANTY IS THE BUYER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NEURON SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, WHETHER ARISING FROM BREACH OF WARRANTY OR BASED ON CONTRACT, TORT, RELIANCE OR ANY OTHER THEORY.

Since some countries or states do not allow limitation of the term of an implied warranty, or exclusion or limitation of incidental or consequential damages, the limitations and exclusions of this warranty may not apply to every buyer. If a court of competent jurisdiction holds any provision of this warranty invalid or unenforceable, such holding will not affect the validity or enforceability of any other provision.

*The software provided with some Neuron products is for demonstration purposes only and is not covered by this or any other warranty.